If I face an issue with a Data Collector, what should I do?

Select “Report an issue” from the Bright Data Control Panel. Once you report your issue, an automatic ticket will be assigned to one of our 14 developers that monitor all tickets on a dailybasis. Make sure to provide details of what the problem is, and if you are not sure, please contact your account manager. Once you report an issue, you don't need to do anything else, and you'll receive an email confirming that the issue was reported.



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