What information should I send to Bright Data when I report an issue?

To report an issue, provide us with:

  • Code snippets
  • The platform you are using
  • Your programming language
  • Logs and HTTP dumps if available (we request that you remove your trade secrets, including URLs and any other internal information from your code, dumps, and any other information you provide to Bright Data)

Email this information together with your issue to: support@brightdata.com

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